With all of the misinformation and cyber-sneakery found in every corner of the Web, AppRiver encourages you to remain diligent and watchful for phishing and spear-phishing campaigns that attempt to hijack your business security. Still, our award-winning cloud services, such as SecureTide® and SecureSurf®, can help shield your business from such attacks and raise your awareness.
However, you shouldn't have to stop and question if any communication from your trusted service provider is trustworthy, especially with vishing and smishing attacks (phishing over phone or text message, respectfully) now becoming popular. If something doesn't seem right, it's usually not. AppRiver is committed to your privacy and will never ask you to provide sensitive or personal information through regular email, unsolicited phone call or text message.
Any required account validation will be accomplished through our official phone and email authentication process, which ensures that only the account contacts specified by the business account owner can make changes to an account. Also, any communication you may receive from AppRiver that requests an action on your part will request that you either first contact our Phenomenal Care® support team or use your credentials to login to our consolidated portal - we'll never ask you to reply to anything with sensitive or personal information.
If you have any other questions, feel free to visit http://www.dontclickthis.com/, provide your user credentials, oldest child's social security number and...
...that's a great example of a bad idea! Seriously, the real people at AppRiver are here for you anytime at (866) 223-4645 or [email protected]. So please contact us if you ever have a question or concern.